Swimming FAQs

Pool access is free to our Full Access and Sport members.

For our guest users, a pay-as-you-go swimming session is £4.90 per hour.

On arrival please proceed to the front of the building and visit the reception desk.

Collect a wristband from the team after paying or showing your membership card. Please wear this throughout the session.

After receiving your wristband, you can proceed through our turnstiles and turn right to access the Changing Village. You will make your way to the Changing Village where you can change for your swim. You should continue to wear your face covering in the Changing Village.

You will need to bring a £1 coin or token to be able to use the lockers.

Once swim-ready, you will need to take a quick shower and display your wristband. You will then be ready for your swim!

We do not have any age restrictions on any of our Public Swimming sessions. We ask that you check the timetable to ensure the correct activity (eg. Lane or Family Swim) is available on the day you would like to attend.

We would like to remind you that if you are accompanied by your children, you are responsible for supervising them at all times. Anyone under the age of 16 must be accompanied by a guardian over the age of 18 when visiting the building. Any children under the age 8 must be accompanied in the water by their guardian, with a maximum ration of 1 adult to 2 children.

Any unaccompanied children will be stopped at Front of House where we will help them contact their guardian.

Hand sanitiser will be available at reception and throughout the building, including in the Changing Village.

Toilet facilities are available for public use. Please be respectful of others when moving within the room.

Please check this advice page regarding all enquiries and contact us by email if you have an urgent issue regarding pool bookings. Please direct enquiries to info@surreysportspark.co.uk.

Most training aids are allowed in our pool with some exemptions. We ask that you are considerate of other pool users when using training aids. For example, by moving lanes to be in the appropriate speed lane. If you have an enquiry about a specific training aid, please email info@surreysportspark.co.uk.

Yes, our Sauna is open at the following times:

Monday – Friday – 6:00 – 22:00

Saturday – 7:00 – 18:30

Sunday – 7:00 – 21:30

Our steam room is currently closed for maintenance.