Contact Us and FAQ’s

Contact Us and FAQ’s

Contact Details and FAQs


General enquiries: info@surreysportspark.co.uk
Membership enquiries: memberships@surreysportspark.co.uk
University of Surrey student membership enquiries: students@surreysportspark.co.uk
Bench Sports Bar enquiries: thebench@surreysportspark.co.uk

Front of House- 01483 689111

General FAQs

General enquiries may be submitted to info@surreysportspark.co.uk

Who can join Surrey Sports Park?

Are dogs allowed on site?

Do you have Wi-Fi?

Do you have a crèche?

Do you have a jacuzzi?

Do you offer classes for U16’s?

What do I have to wear to play sport?

What disabled changing facilities do you have?

Why do we have to check-in to classes?

Do you provide accommodation?

Existing members FAQs

Why do we have to check in?

Should I cancel if I can’t make a class, session or a court booking?

What do I get with my membership?

How can I convert my membership?

Are there any times I cannot access the facilities?

How do I cancel my membership?

How can I freeze my membership?

How can I book online?

How can I book my gym induction?

How can I provide feedback on the Sports Park?

University of Surrey Students FAQs

How much is a student membership?

How can I become a member?

Do I need to be a member to use the Sports Park?

Useful student contacts

Swimming Pool FAQs

Can my child swim without adult supervision?

What chemicals do you use in the pool?

Am I allowed to dive in?

Do I have to shower before getting in the pool?

Am I allowed to use a snorkel?

What is open swimming?

The lanes seem very busy- shouldn’t you do something about that?

Am I allowed to wear a t-shirt in the pool?

Surrey Sports Park Covid-19 Update

It is with a heavy heart that following the latest UK Government guidance concerning leisure centres we must announce the closure of all of Surrey’s Sports Park’s facilities, and suspend all of our services until further notice. We are continuously monitoring the situation and government guidance and will reopen the facility as soon as we are able to do. We appreciate that many of you will have a number of queries however please bear with us and we will endeavour to respond to you as soon as possible.

Thank you to all of our wonderful members and staff for your kindness, understanding and support during this difficult time.


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