Contact Us and FAQs

Contact Us and FAQs

Contact Details and FAQs


General enquiries:
Membership enquiries:
Bench Sports Bar enquiries:

Front of House- 01483 689111

General FAQs

General enquiries may be submitted to

Who can join Surrey Sports Park?

Are dogs allowed on site?

Do you have a crèche?

Do you accept cash?

Do you have a jacuzzi?

Do you offer classes for U16’s?

What do I have to wear to play sport?

What disabled changing facilities do you have?

Why do we have to check-in to classes?

Do you provide accommodation?

Do I need to wear a face covering?

Existing members FAQs

Why do we have to check in?

Should I cancel if I can’t make a class, session or a court booking?

What do I get with my membership?

How can I convert my membership?

Are there any times I cannot access the facilities?

How do I cancel my membership?

How can I freeze my membership?

How can I book online?

How can I provide feedback on the Sports Park?

University of Surrey Students FAQs

How much is a student membership?

How can I become a member?

Do I need to be a member to use the Sports Park?

Useful student contacts

Swimming Pool FAQs

Can my child swim without adult supervision?

What chemicals do you use in the pool?

Am I allowed to dive in?

Do I have to shower before getting in the pool?

Am I allowed to use a snorkel?

What is General swimming?

The lanes seem very busy- shouldn’t you do something about that?

Am I allowed to wear a t-shirt in the pool?

Keep up to date with Surrey Sports Park’s latest service updates

Visit the Latest Service Updates page to find out all the latest information regarding changes to our services including opening hours, timetables and facility usage. We recommend checking this page before visiting us.

Click HERE to view the Latest Service Updates

Guest Notice – Face Coverings

From Saturday 19th September, it will be essential for every person in Surrey Sports Park’s communal areas to wear a face covering. This is in-line with the campus-wide policy introduced by the University of Surrey.

The policy does not apply whilst taking part in sport and exercise and activity areas are exempt.

The University considers that the responsibility of wearing a face covering sits with individuals and we expect all our staff, students and public to adhere to this requirement where possible.

Please be mindful and respectful towards members of our community who, due to exceptional circumstances, may be unable to wear a face covering; their reasons may not be visible to others.

Thank you,

Surrey Sports Park


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