Swim Academy FAQs

Swim Academy FAQs

Swim Academy FAQs

What measures are in place to allow for social distancing?

What are the main changes due to COVID-19 that we can expect to see within swimming lessons?

Will my child be able to swim on the same day and time and with the same teacher?

I have seen that my child must arrive for their swimming lesson ‘beach ready’, what does that mean?

How do we access the swimming pool for lessons?

How will I know where to queue?

What time do I need to arrive for my child/children’s swimming lesson?

Can we use the changing rooms and lockers?

Will I have to wear a mask when my child is swimming?

I have more than one child that swim at SSP, will they be on the same day at the same time?

When will I start paying for my lessons?

What happens if I turn up late for a swimming lesson?

Will assessments be running?

Will there be hand sanitiser available?

I’m not ready to return. What shall I do?

How will you be keeping SSP clean and hygienic?

When I come to SSP, Can I just walk into the building?

Can we use the toilets?

When can I expect my child’s assessment be updated?

How can I contact you?

Keep up to date with our latest service changes

Before you visit us, we recommend checking our new Latest Service Updates page which will be regularly updated with any adjustments to our usual services. This may include changes to opening hours, timetables or facility usage.

We apologise in advance for any inconvenience these changes may cause you and hope to see you soon at Surrey Sports Park!

Guest Notice – Face Coverings

From Saturday 19th September, it will be essential for every person in Surrey Sports Park’s communal areas to wear a face covering. This is in-line with the campus-wide policy introduced by the University of Surrey.

The policy does not apply whilst taking part in sport and exercise and activity areas are exempt.

The University considers that the responsibility of wearing a face covering sits with individuals and we expect all our staff, students and public to adhere to this requirement where possible.

Please be mindful and respectful towards members of our community who, due to exceptional circumstances, may be unable to wear a face covering; their reasons may not be visible to others.

Thank you,

Surrey Sports Park


This site is optimised for portrait viewing, please rotate your device.