Booking System FAQs

Booking System FAQs

New Booking System FAQs

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I have previously been a member at Surrey Sports Park. How do I create a new account?

I have never been a member at Surrey Sports Park, but would like to sign up for an online account. How do I do this?

I am getting an error message when trying to sign up. Why is this?

I want to be kept up to date with changes and updates at Surrey Sports Park. Where can I find this information?

How far in advance can I book my class or gym session?

Why is the class/session I want to book displaying the incorrect price?

The price of my session is inconsistent. Why is this?

Guest Notice – Face Coverings

From Saturday 19th September, it will be essential for every person in Surrey Sports Park’s communal areas to wear a face covering. This is in-line with the campus-wide policy introduced by the University of Surrey.

The policy does not apply whilst taking part in sport and exercise and activity areas are exempt.

The University considers that the responsibility of wearing a face covering sits with individuals and we expect all our staff, students and public to adhere to this requirement where possible.

Please be mindful and respectful towards members of our community who, due to exceptional circumstances, may be unable to wear a face covering; their reasons may not be visible to others.

Thank you,

Surrey Sports Park


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