Bench Bar FAQ’s

The Bench Bar is temporarily closed and we are hoping to open on 17th May 2021.

Yes, at this time law requires all customers to wear a face covering until seated at your table. A mask must be worn if collecting food for takeaway. Please check back for updates closer to our re-opening should government guidance change.

Upon re-opening you will be able to come to the Bench Bar without a reservation however capacity is reduced so it is advised to book a table in case we can’t fit you in. Reservations may require a small holding deposit. The maximum table size may be limited based on government guidance.

Bookings are not currently being taken until we have confirmation of opening. When we open bookings again we will update the information here and through posts on social media. If you would like to express interest at making a booking for when we re-open then please email us at

One of the team will contact you when we have confirmation of re-opening closer to the 17th May.

No, you will need to make the member of team aware that you are here to visit the Bench Bar and use the ‘Starbucks’ entrance lane through the designated reception turnstile. You will need to wait at the entrance to the Bench Bar to be seated by a member of staff.

All food and beverage can only be ordered via the ‘Round App’ from your table or outside the premises for takeaway and will be brought to you at your table or at the designated collection point.

Once re-opened, yes, place your order and select ‘Collection’ before the checkout process on the ‘Round App’

No, all orders must placed and paid for through the ‘Round App’ and are delivered to your table or collection point.

We are currently in the process of reviewing our menu.

Different promotions and discounts will be available at different times through the year. We also have Special Offers which you can view under the ‘Special Offers’ sections on the menu.

As of 24th September 2020 it is mandatory for customers to register their details on either the NHS track and trace app

our track and trace system by scanning the QR code when entering. This must be shown to a member of staff. Failure to comply with registering your details will result in refusal of entry into the premises.

• Please sanitise your hand upon entry.
• Customers must complete track and trace.
• All our tables have set occupancy for customers social distancing and same households.
• Our furniture layout has been designed to ensure social distancing, please keep furniture where it is.
• ‘Rule of 6’  – No groups of more than 6 people please.
• Mingling/swapping tables is not permitted.
• Face covering must be worn until sat at your table.
• Wait to be seated and order from your table using the ‘Round App’

Our team will use this ‘drop down table’ to set down your food and drink whilst maintaining safe distancing. This table is not for additional occupancy.