Bench Bar FAQ’s

The Bench Bar is currently closed and will be reopening in January 2021.

Yes, law requires all customers to wear a face covering until seated at your table. A mask must be worn if collecting food for takeaway

You can come to the Bench Bar without a reservation however capacity is reduced so it is advised to book a table. The maximum table size is 6

You can call us through the ‘Round App’ or on 01483 683888 during opening hours or email at on thebench@surreysportspark.co.uk

No, please make the member of team aware that you are here to visit the Bench Bar and use the ‘Starbucks’ entrance lane through the designated reception turnstile. You will need to wait at the entrance to the Bench Bar to be seated by a member of staff.

All food and beverage can only be ordered via the ‘Round App’ from your table and will be brought to you.

Place your order and select ‘Collection’ before the checkout process on the ‘Round App’

No, all orders must placed and paid for through the ‘Round App’ and are delivered to your table or collection point.

We have created a new limited menu which can be found on the Bench Bar page on the SSP website or on the ‘Round App’

The discounts part of the ordering platform is under development so we are unable to offer discounts. However we have launched monthly Special Offers which you can view under the ‘Special Offers’ sections on the menu.

Yes, each table has a capacity either for a single household or more than one household. The current maximum people from more than one household is 2. The current maximum people per table of the same household is 6. (Depending on table availability)

Yes, however you must observe social distancing as per our table capacities, this means you may have to sit at separate tables.

As of the 24th September 2020 it is mandatory for customers to register their details on either the NHS track and trace app or our track and trace system by scanning the QR code when entering. This must be shown to a member of staff. Failure to comply with registering your details will result in refusal of entry into the premises.

• Please sanitise your hand upon entry.
• Customers must complete track and trace.
• All our tables have set occupancy for customers social distancing and same households.
• Our furniture layout has been designed to ensure social distancing, please keep furniture where it is.
• ‘Rule of 6’  – No groups of more than 6 people please.
• Mingling/swapping tables is not permitted.
• Face covering must be worn until sat at your table.
• Wait to be seated and order from your table using the ‘Round App’

Our team will use this ‘drop down table’ to set down your food and drink whilst maintaining safe distancing. This table is not for additional occupancy.