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September 7, 2018
We have made changes to the pool layout between 06:00-08:30 on a Monday, Tuesday, Thursday and Friday, as well as a Saturday 09:00-11:00.
Surrey Sports Park has agreed to dedicate an additional lane for student use with three lanes now available for public use.
We would like to apologise for the lack of communication to guests and members prior to this change, and we understand your frustrations in response to it.
Following an internal investigation we remain committed to the changes. However, following your feedback, we will be trialling different lane set-ups over the next two weeks to adjust to your preferences.
A survey will be conducted within the session times during the week commencing 17th September, and after you’ve been able to trial both layouts, so please look out for a member of staff to have your say. If you are unable to visit to Surrey Sports Park during this week, please contact Lisa Vallely, email@example.com, with your preferences.
Lane set-up trial
Week commencing 10/09/18 – A single slow lane, single medium lane and single fast lane*
Week commencing 17/09/18 – A double slow lane and a single medium/fast lane
Once we have collated the data, and preferred configuration, we will communicate with you. Your opinion will influence the lane set-up moving forward.
*Please note, Aqua Jogging will not be available during this time period.